IMGUR THE MOST VIRAL IMAGES ON
Founded in April 2009, Imgur was created in response to the poor functionality of other contemporary image-hosting platforms. Designed to be a gift to the online community of Reddit, it took off almost instantly and has steadily grown its user base to over 150 million users. Today, Imgur is ranked as the 13th most visited site in the United States and 45th in the world according to Alexa.
Millions of images are uploaded to Imgur every month. The central focus of Imgur’s platform is the usability of their website and the quality of content that is uploaded. Moderation of this content is integral in maintaining the user base that quickly grew on this site. While autonomous moderation acts as the first line of defense for Imgur, human moderators are still required to review the millions of unique images that are uploaded each month.
How We Helped
In 2014, Pure Moderation began a partnership with Imgur to establish a team of in-house human moderators to review all of the unique content that was uploaded onto their platform. The in-house moderation team works to ensure that users only upload appropriate content - rejecting broken images, illegal content, spam, and a range of other things that cannot be detected by their automated system.
In particular, Imgur saw significant improvement in:
24-hour monitoring of content that was uploaded onto their platform.
turnaround times for moderated content.
the accuracy of judgments made on moderated content.
resources dedicated to ensuring guideline adherence.
monitoring of volume surges and technical issues.
scalability of their moderation team.
Imgur has been able to rely on Pure Moderation for 24-hour coverage of uploaded content with 5-minute turnaround times.
Pure Moderation provides consistent customer service and quick responses to inquiries made by members of the Imgur team. Our team is quick to adapt to modifications of Imgur’s moderation guidelines to ensure operations continue to run smoothly.
Contact information for Jonathan Greenglass available upon request.